1. Introduction
Welcome to Mockup Studio. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our device mockup generation service.
2. Information We Collect
We may collect the following types of information:
- Account Information: When you create an account, we collect your email address for authentication purposes.
- Usage Data: We collect information about how you interact with our service, including device types selected, export formats used, and feature usage.
- Uploaded Content: Images and videos you upload to create mockups are processed locally in your browser and are not stored on our servers.
- Payment Information: If you subscribe to our premium plan, payment processing is handled by our third-party payment processor (Dodo Payments). We do not store your full credit card details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our service
- To authenticate users and manage accounts
- To process payments and manage subscriptions
- To improve and optimize our service
- To communicate with you about updates, features, and support
- To detect and prevent fraud or abuse
4. Data Storage and Security
Your uploaded images and videos are processed entirely in your browser using client-side technology. This means your media files never leave your device and are not transmitted to or stored on our servers. Account data is securely stored using industry-standard encryption and security practices through our authentication provider (Appwrite).
5. Third-Party Services
We use the following third-party services:
- Appwrite: For user authentication and account management
- Stripe: For payment processing
- Vercel Analytics: For anonymous usage analytics to improve our service
Each of these services has their own privacy policy, and we encourage you to review them.
6. Cookies
We use essential cookies to maintain your session and remember your preferences. We may also use analytics cookies to understand how our service is used. You can control cookie settings through your browser preferences.
7. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at the email address provided below.
8. Data Retention
We retain your account information for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: service@akring.com